How are insurers digitizing? | Adrit Raha, CoverGo

In Episode 71 of DigFin VOX, Adrit Raha of insurtech CoverGo explains the trends driving digitalization among insurance companies today.

Raha is managing director for Asia Pacific at CoverGo, an insurtech that launched in Hong Kong but now operates in three markets and is trying to expand to Europe, the Middle East, and the Americas.

Raha talks about how insurers’ needs are changing, the uses of new technology, and the way that insurtechs are working with large incumbents. He also talks about CoverGo’s funding and outlook for 2024.

• Timecodes:
• 0:00 – Adrit Raha, CoverGo
• 1:34 – His mission to help insurers go digital
• 3:30 – How are the tech needs of insurance companies changing
• 5:09 – Are insurers still lagging behind banks in transformation?
• 8:07 – How durable are the changes wrought by Covid?
• 9:43 – It’s still all about claims
• 11:17 – Tensions between fixing small problems versus holistic change
• 15:50 – Are insurers completing their transformation journeys?
• 17:42 – Insurtechs navigating through large incumbent enterprises
• 19:33 – Automation requirements, next-gen tech, and insurtech in the era of generative AI
• 24:11 – Embedded insurance
• 27:36 – Funding, scaling internationally, and goals for 2024